About the Complaint Management System
The Complaint Management System (CMS) is an initiative by the District Commissioner Office, Nankana Sahib to ensure transparency, accountability, and timely redressal of public grievances. Citizens can now conveniently submit complaints online, monitor progress, and receive updates — all from the comfort of their homes.
Track Your Complaint
Use your tracking ID to check complaint progress, responses, and final actions taken by officials. Stay informed throughout the resolution process.
Track Complaint
Department Portal Login
Authorized officers and department staff can log in to the official dashboard to review, manage, and update the status of public complaints assigned to their department.
Login to PortalHow the Complaint System Works
Submit Your Complaint
File your complaint online through the DC Office complaint portal or in-person at the Citizen Facilitation Desk.
Complaint Forwarded to Concerned Department
Your complaint is automatically routed to the relevant department for action based on the nature of your issue.
Action & Resolution
The department investigates, resolves the issue, and updates the status within the system for transparency.
Track & Receive Updates
You can track, view responses, and receive notification of the outcome through SMS or email.
Contact the DC Office
District Commissioner Office, Nankana Sahib
📍 Civil Lines, Nankana Sahib, Punjab, Pakistan
☎️ Phone: +92 56 9201012 | ✉️ Email: dc.nankanasahib@punjab.gov.pk
Office Hours: Monday – Friday | 9:00 AM – 5:00 PM